Topic: Unable to register to Chumby Site/Activate my Chumby/Shop downtime
Any ETA when these problems get fixed?
I tried two different mail adresses for creating a chumby account but still haven't gotten any mail since about 24 hours.
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chumbysphere forum → Service, Warranty & Repair → Unable to register to Chumby Site/Activate my Chumby/Shop downtime
Any ETA when these problems get fixed?
I tried two different mail adresses for creating a chumby account but still haven't gotten any mail since about 24 hours.
We're looking in to it.
So I'm sitting here with a dumb chumby that can do pretty much nothing until you get it fixed.
Please hurry
Any ETA yet? Or at least a workaround so that I can start using my device?
Not yet - I hope to have some info today.
Can't you manually activate my account somehow? I really want to play around with the chumby
Any news?
This looks more and more like unpaid bills to me
If you don't find a solution till Monday don't bother, I'll just return it then.
Any news?
This looks more and more like unpaid bills to me
If you don't find a solution till Monday don't bother, I'll just return it then.
That's shameful customer service. It's not right to just drop support for your hardware, even if you don't plan on selling anymore. Maybe contact the CEO - https://twitter.com/Derrick
This should be working now. Please try again.
It turns out that there was a domain issue on the system that sent out confirmation emails, so they were piling up.
Seems they're still piling. will check email again tomorrow, gn8 everyone
Still nothing, just to let you know.
Yeah, the guys are looking at this again right now. It appears it was fix may have been partial.
Please tell them to stop looking and start fixing the problem.
The problem exists at least since the 18th, what kind of company is this that sells internetradio but doesn't get their internetservers straight?
Not sure what to tell you - I just tested this myself from home with a new account with a different email address than my normal account and it worked. I got the initial verification email, and I ignored it and asked for a resend, and got that too.
Thanks for sharing that info
I just signed up for a new email address and did registered a new account and finally got the activation email for that account.
Unfortunately not under my usual user name, but what the heck anyway.
The other two accounts I created still don't work. No activation email whatsoever. What does work is getting a new password send, but that only brings me back to the "resend activation" Homepage. One other thing I noticed, while following that link with the new account it stays on that page, following it with the other two accounts I get the page where I can sign up a new account.
I guess something in your database has got messed up.
Finally I can play around with my new toy
I've sent you a direct email to see if we can get your original account activated.
I'm not sure the link will work - it's done with a hack.
If it works, you can deregister the device from your new account and reregister on the original.
I wonder if yahoo.de is filtering these emails.
Nope, it wasn't yahoo, I checked the spam mail and also used my gmail address during the first attempts.
Also it works like a charm now
Thank you very much!
OK, glad it worked out Sorry about the problems.
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