1 Topic by iankh (edited by iankh 2011-12-10 17:15:50)

  • Registered: 2008-02-25
  • Posts: 21

Topic: Original Touch Screen Not Responsive

My Chumby touch screen has stopped responding when I tap on anything. Any advice?

I really like my little bean bag one.

  • Duane
  • Duane
  • Blue Octy
  • Offline
  • From: San Diego, CA
  • Registered: 2006-08-24
  • Posts: 8,209

Re: Original Touch Screen Not Responsive

Did you try a "restore factory settings"?

Duane's Website

  • Registered: 2008-02-25
  • Posts: 21

Re: Original Touch Screen Not Responsive

I'm not sure how to do that because the screen doesn't respond to any touch.

  • Duane
  • Duane
  • Blue Octy
  • Offline
  • From: San Diego, CA
  • Registered: 2006-08-24
  • Posts: 8,209

Re: Original Touch Screen Not Responsive

Really bad calibration can look a lot like a completely unresponsive touchscreen.  If it's just not calibrated, then it would still go into safe mode if you power up while touching the display, since it doesn't care *where* you press it.  If it does that, then it's salvageable.  If not, you'd have to open up the device and see if the touchscreen cable is loose or broken.

Duane's Website

  • Registered: 2008-02-25
  • Posts: 21

Re: Original Touch Screen Not Responsive

If I touch the screen while it's  starting up, it gives me a screen with 3 options. It then doesn't respond to my touching any of the choices.

  • Duane
  • Duane
  • Blue Octy
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  • From: San Diego, CA
  • Registered: 2006-08-24
  • Posts: 8,209

Re: Original Touch Screen Not Responsive

Ah, this is actually a good thing - that means that it's detecting the touch, but that it's possibly grossly miscalibrated.

Check out this page on the wiki for the next thing to try.

Duane's Website

  • Registered: 2008-02-25
  • Posts: 21

Re: Original Touch Screen Not Responsive

Thank You!

I created a .txt file name according the the wiki with the contents as specified. When I boot up it goes through the normal load routine. How do I get the Chumby to run the file?

  • Duane
  • Duane
  • Blue Octy
  • Offline
  • From: San Diego, CA
  • Registered: 2006-08-24
  • Posts: 8,209

Re: Original Touch Screen Not Responsive

What this file does is override the configured touchscreen calibration with the defaults - at that point, you *should* be able navigate through the UI enough to recalibrate.

If it's not working then something else is probably wrong, in which case, I'd encourage you to contact Customer Support directly.

Duane's Website

  • Registered: 2012-01-04
  • Posts: 9

Re: Original Touch Screen Not Responsive

I had the same problem with my original Chumby on 1/2/12.  After getting no live response from Chumby support for two days I finally found this thread.  I reset the chumby to factory defaults and that fixed the problem.  This could have been fixed in a few minutes instead of hours if I had been able to get some responsive support.