Topic: New Chumby wont boot

I finally saved up enough for a Chumby ordered it christmas eve and got it today unboxed it plugged it in two little bubbles come up then 24 then a slight flicker and back to two bubbles and repeat over and over again.  I read on here how to get to special options screen by touching screen while booting and as far as i can get is to loading special options then it reboots again.  Customer service is closed I really want to play with it this holiday weekend.